Are you doing enough to put patients at ease?
Safety is an issue that’s still of critical importance to consumers. So important, in fact, that some are letting their concerns prevent them from getting the care they need. What are health care organizations to do? Following the fracture event of the COVID-19 pandemic, it has become clear that if brands aren’t actively building confidence, they’re building obstacles to patient return. And building confidence requires action. In our research, we’ve uncovered four specific actions providers can take to put patients at ease.
BVK has invested time into considering how health systems can use brand to best position themselves for success after a crisis and can help facilitate a provocative and productive conversation around your leadership table. To learn more, download our new e-book, Fractured, and join us for one of our upcoming Fractured webinars. Click the link below to register.